Unjust Bans: Demand Transparency and Accountability

I got banned early this month, I started a ticket and providing all requested details including, in-game screenshots/crops and even my WPE spending & transaction histories. I was very cooperative through out the process and that's what I got.

 

 

Here's a list of questions that GM requested:

- Do you use VPN? I said no

few days later

- Can you provide recent deal/trade with any details? --> I provided a list of deals/trades that I could remember, some with screenshots some without.

few days later

- Can you provide details regarding WPE spending? --> I provided spending & transaction histories of my WP accounts.

few days later

- Can you provide details regarding a particular trades without proof of screenshot that I mentioned early? --> I gave all details I could remember and everything I have.

few days later

- You are banned permanently.

 

 

Despite providing all the requested screenshots and details, the lack of clarity from the GMs and the so-called “specialist team” has been incredibly disappointing. It is disheartening to see that, despite everything in the game being meticulously logged, there has been no effort to utilize this data to resolve these issues fairly. We, as players who have invested both time and money into this game, deserve a clear and detailed explanation of what is happening. This situation has led to a growing sense of unfair treatment within the community, and we urgently need a dialogue to address and rectify these unjust bans.

 

Some might just frivolously talk that people get banned because and they violate the rules. Well, on the ground, it's just not your turn yet. After seeing so many other peoples from other threads encounter same or similar situations and I truly believe that T.o.S is being abused to cover up the fact of incompetence.



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